What is a VoIP phone?
A VoIP phone (Voice over Internet Protocol phone) is a communication device that allows users to make voice calls using an internet connection rather than a traditional analog phone line. Instead of using the public switched telephone network (PSTN), VoIP phones convert voice into digital signals, transmit them over the internet, and then convert them back into sound at the receiving end.
VoIP technology is widely used in businesses for unified communications, call centers, and even residential phone services due to its cost-efficiency and scalability.
It’s easy to be drawn to the lowest monthly price. On paper, it can look like you’re getting exactly what you need for less. But don't forget about the extras and the long term view to ensure that you aren't fooled by the hidden costs often associated with cheap VoIP systems.
Read moreIt is nothing to do with being soft and squishy - a 'softphone' is a phone, but a software version. Instead of a physical desk phone, you make and recieve calls using an app installed on your computer, tablet, or mobile.
Read moreYou may have heard of various campaigns around ‘The Big Switch Off' and wondered what it was. Well, our band of IT geeks have broken it down for you. Lets look at the what, when, and why so that you know what is happening and what your business can do to prepare.
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