Outsourced MAINTENANCE

OUTSOURCED Maintenance

 

A2B Technology can offer a cost effective, outsourced Maintenance package that can be delivered to your customers as part of your business portfolio. Tailored to fit with your existing support processes as ‘second line’ assistance or delivered directly to your clients using our dedicated helpdesk option.

 

With our unbranded telephony support ticket system, Generic support email address and unlisted support phone number, your clients can contact our support team at any time believing they are talking with your company.

 

Where applicable A2B Technology will offer a discount on manufacturers parts when supplied via us, to allow your business to retain its margin and profitability.

 

  • White label compatible
  • Online, unbranded, fault ticket system direct to our engineers on your behalf
  • 24/7/365 Support options available
  • Regular service and system reviews
  • Advice on available software updates and the benefits of them

Call 0333 015 6615 today to see how we can help your company.

OTHER SERVICES

Engineering Resource

 

All our engineering, Training and maintenance capabilities are supplied to many of the largest telecoms companies in the UK as a white label service. If you need additional resources, or wish to increase your capabilities via our services, just get in touch.

OUTSOURCED TRAINING

 

Our Dedicated training team can provide bespoke training packages to supply your customer with exactly what they need to maximise the effectiveness of their phone system. All provided under our white label services.

White Label IT SERVICES

 

Professional IT services to help you achieve your business objectives. Whether you need advice or even a fully managed design and implementation project we can provide as little or as much help as you need.